Admin Clerk / Receptionist

About

Description

Lancet invites suitably qualified and unemployed candidates to apply for the Admin Clerk / Receptionist positions. The role is responsible for administering the receipt, capturing, and distribution of all samples, ensuring that accurate information is recorded and that samples are processed efficiently in line with service objectives.

Responsibilities

• Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.
• Processes sample registration (“logging”) and queries according to set standard operating procedures.
• Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
• Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
• Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
• Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.

Qualifications

• Grade 12 or relevant NQF level 4 qualification
• Bsc Degree will be Advantageous

Application instructions:

• Apply Now!!