Administrator

About

Description

Lereko Volvo Polokwane currently holds a dual vacancy for an Administrator: Service Advisor/Administrator: Costing reporting to the Manager: Service. We are seeking a dedicated Service Advisor & Costing Clerk to play a critical role in our customer service and financial operations. This position focuses on delivering exceptional support to clients while managing service costs effectively within the automotive industry. You will act as a key point of contact between customers and our service department.

Responsibilities

• Responsible for ensuring work is carried out according to customer’s requirements and authorization
• Responsible for printing specifications/readjustments and forward them with relevant AWD to VOLVO SA.
• Responsible for liaising with VOLVO SA - based on outcome of repair required.
• Responsible for ensuring idle time is minimized by helping in service and repairs.
• Ensuring that workshop productivity meets agreed standards.
• Reporting productivity/quality problems immediately and ensuring correct loading of workshop hours

Qualifications

• Matric/ Grade 12/ NQF Level 4 equivalent Qualification
• Certification in customer service or automotive service advising.
• Experience with specific service management systems (e.g., Evolve , Volvo VSR , Volvo UCHP )
• 3 years Costing and service advisor within the automotive industry

Application instructions:

• Apply Now!!