Quality Assurance Intern.

About

Description

FEM is offering a 12-month Quality Assurance Internship within its Quality Assurance Department at the Head Office.* The internship provides practical experience in quality assurance processes, compliance reviews, documentation, reporting, and insurance operations.*

Responsibilities

• Learn and apply COIDA, Department of Employment and Labour (DEL) directives, and internal Standard Operating Procedures (SOPs).
• Escalate non-compliance trends under supervision.
• Participate in quality assurance processes, training, and knowledge-sharing sessions.
• Assist QA Analysts in reviewing claims, underwriting, and documentation for accuracy, compliance, and completeness.
• Identify errors and inconsistencies under supervision.
• Support round table preparations for quality assurance processes.
• Assist in compiling QA reports, dashboards, and management summaries.

Qualifications

• Matric with strong English and Mathematics literacy.
• Internal Audit qualification or a qualification related to Financial Management (advantageous).
• 0–6 months' experience in general administration.
• Good communication skills.

Application instructions:

• Submit a detailed CV.
• Apply before the close of business on 31 July 2026.
• Ensure you meet the minimum requirements before submitting your application.