Debt Collector

About

Description

At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Our Debt Collection Department requires people with a real passion for retail and commitment to a high level of customer service, to work as a Debt Collector.

Responsibilities

• Advises customer of total due amount (arrears + instalment due)
• Asks for immediate payment/confirm PTP
• Confirms when next payment will be
• Confirms salary date and ensure correlations between salary date, PTP date and date last paid
• Advises customer of the relevant consequences of non-payment or benefits of making payment
• Negotiate for total due/Multiple PTPs
• Offers the option to pay via credit card and explain benefits of paying via credit card

Qualifications

• Matric or equivalent qualification

Application instructions:

• Click the green button to apply