Admin Associate

About

Description

Homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. The ideal candidate will manage daily administrative tasks, handle customer queries, process purchases, refunds, and credits, and assist with efficient stockroom operations. The role ensures accurate documentation, smooth transactions, and supports showroom performance to enhance customer satisfaction and drive sales growth.

Responsibilities

• Enhance customer interactions by creating a positive and engaging customer service experience that builds lasting relationships and meets customer needs
• Provide in-depth process knowledge, ensuring customers receive accurate information and guidance
• Guide the customer journey, including account opening, order processing, and ensuring a seamless experience from start to finish
• Perform daily stock management duties to maintain optimal inventory levels and ensure smooth store operations
• Monitor catalogue stock levels, ensuring inventory is accurate and aligned with the latest product offerings

Qualifications

• Grade 12

Application instructions:

• Click the green button to apply