Learner Development Administrator

About

Description

A vacancy exists at TALA for a Learning & Development Administrator (LDA). The incumbent will be a team member of the Learner Support Centre (LSC) and will play a vital role in the support and administrative functions for the Learning Academy. TALA provides training to the dealer network and that requires an efficient and professional LSC to ensure adherence and compliance to a broad range of legislative and best practice requirements. The incumbent will perform the administrative tasks according to processes defined in the QMS and will support with a variety of projects to ensure the ultimate success of the Academy.

Responsibilities

• Perform project plan activities related to function
• Tracking and feedback on project activities Participate in PDCA activities
• Establish and maintain SOP’s for facilities
• Customer services liaison, problem and query resolution and feedback
• Service provider liaison and adherence to SLA

Qualifications

• NQF level 5 - 240 credits or above qualification ETD or related environment
• Administration, training administration and shared services process ETD Legislation and compliance
• TSAM & TALA policies and procedures
• Experience in customer service role
• PC literacy (Advanced Excel, MS Projects and SAP/SAP Concur)

Application instructions:

• Apply Now!!