Retail Store Assistant

About

Description

Dis-Chem Pharmacies’ Krugersdorp store has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

Responsibilities

• Manage and report all customer complements and complaints to management
• Establish a professional relationship with customers
• Ensure all customer stock queries are dealt with and resolved
• Maintain effective external communication with customers when they require feedback
• Assist customer with any enquiries and refer customers to the appropriate departments where applicable
• Adhere to the customer turnover per hour rate as per company benchmark
• Manage the shorts and overs at the point of sale, including the floats
• Manage refund and return transactions

Qualifications

• Grade 12 / Matric
• Basic computer skills (Word, Excel and Outlook)
• SAP
• Retail experience

Application instructions:

• Apply now!!