Business Analyst

About

Description

A highly meticulous and forward-thinking Business Analyst is sought by a fast-growing FinTech company to fill a hands-on role supporting product development across all its domains. You’ll help bridge business needs and technical delivery—ensuring we build impactful, user-focused products across South Africa, Zambia, Uganda, and Kenya

Responsibilities

• Collaborate with Product Owners to understand, generate, and document business requirements through workshops, interviews, and analysing relevant data
• Assist in creating solution design documents, user stories, wireframes, and process flows to support software development
• Analyse current state processes and contribute to designing future state solutions that enhance customer experience and operational efficiency
• Define and maintain business rules and configuration parameters across various product areas and systems
• Facilitate alignment between cross-functional teams—including development, credit, data, and operations—to ensure shared understanding of scope and objectives
• Support testing and validation by preparing test cases and verifying functionality against business requirements
• Contribute to backlog grooming and sprint planning, ensuring requirements are clearly defined and development ready
• Maintain structured documentation and internal knowledge bases (e.g., Confluence, Google Sites) to support team alignment and institutional knowledge

Qualifications

• Bachelor’s Degree in Business, Information Systems, Computer Science, Engineering, or a related field
• 2–5 Years of experience in Business Analysis, Product Support, or Functional Consulting - ideally within the Financial Services or Technology sectors
• Solid understanding of business process analysis, requirements discovery, and documentation best practices
• Familiarity with Agile methodologies and experience working in cross-functional teams
• Proficient in SQL for data extraction, analysis, and validation to support business and technical solutions
• Skilled in tools such as Jira, Confluence, Miro, Google Sheets, or equivalent platforms
• Experience in the African financial services landscape is a plus

Application instructions:

• Apply Now!!!