Customer Service Learnership

About

Description

The learnership offers structured theoretical training and practical workplace experience in a technology-enabled customer service environment. Learners will gain essential communication, professional, and digital skills to enhance future employability.

Responsibilities

• Participate fully in all training sessions, assessments, and workplace learning activities
• Provide professional, efficient, and courteous customer service
• Communicate effectively with customers, colleagues, and supervisors
• Use computer systems and digital tools to support service delivery
• Accurately capture and maintain customer or service-related information
• Respond to customer queries in a timely and solutions-focused manner
• Adhere to organisational policies, procedures, and service standards

Qualifications

• Completed Matric (Grade 12)
• Currently Unemployed
• Basic computer literacy
• Interest in customer service and technology-enabled work environments
• Ability to commit to the full duration of the learnership

Application instructions:

• Apply Now!!