Lead Administrator

About

Description

Achieve sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers.

Responsibilities

• Customer Management (External)
• Effectively manage inbound and outbound contacts from start to finish with customers, regardless of the data distribution channel.
• Help manage clients by carrying out standard activities.
• Deliver efficient customer service levels through effective call management.
• Deliver the TIH Service Way through personal effort and through others.

Qualifications

• School Grade 12
• Experience
• 1 to 2 years inbound, outbound and cold-calling sales experience, preferably in the financial services industry (Essential);
• 1 to 2 years contact centre experience (Essential);
• Knowledge of Short term or Long Term Insurance industry (Essential).

Application instructions:

• Apply now.