The role involves understanding business requirements, documenting, validating, and translating them into functional specifications for developers to create a technical solution. This involves testing and validating the functionality of the technical solution against the business requirements. The role involves working with multiple business areas and teams, maintaining strong relationships with clients, and acting as a consultant on the application. Responsibilities may include acting as a consultant, participating in client planning forums, challenging the business's thinking, assisting in articulating benefits, and facilitating the development of a Business Case.
The role also involves facilitating activities like interviews or JAD sessions to expand understanding of business requirements, performing analytical tasks, and following up with clients to clear ambiguity. Documenting requirements in a Customer Requirements Specifications (CRS) document, ensuring alignment between the Business Case and CRS, and reviewing functional requirements with the client using appropriate formats. Sign-off on CRS is obtained through presentations and walk-through discussions.
