The Operations Business Support team is seeking a Business Analyst based in Parktown to help implement Business Optimisation Initiatives, improve processes, and implement technical efficiencies in Operations. The role involves analyzing small applications or part of a team on larger applications, systematic investigation, analysis, and documentation of business functions and processes, identifying and examining business needs, determining timely and effective solutions, writing clear user stories, participating in quality assurance, user acceptance testing, and operationalizing with business owners, providing support and collaboration with change management, training, design, development, and testing competencies, and acting as a bridge between the business and IT development teams.
Qualifications and experience include a relevant tertiary qualification or certificate/diploma in business analysis from an industry recognized training institution, leading Six Sigma in the Financial Services Industry context, minimum 3 years of experience as a Business Analyst, and 1 year experience in the Insurance Industry. Experience in business optimization improvement, writing business requirements and user stories, working with systems development lifecycle (SDLC), and agile methodologies, and understanding test methodology is advantageous. Experience in the short term insurance or financial services industry and the use of Jira and Confluence is also preferred.
