The South African Department of Labour (SDA) is seeking applications for Senior Management Services (SMS) positions. The salary for these positions is R255,450 per annum and the centres are located in various provinces. The job requirements include a National Senior Certificate (Grade 12)/ Matriculation, 0 to 6 months' experience, knowledge of the Unemployment Insurance Act, Unemployment Insurance Contributions Act, Public Service Regulation, Public Service Act, Batho Pele principles, Departmental policies and procedures, Customer care, and skills in communication, listening, computer literacy, customer relations, and decision making.
The duties of these positions include receiving and assessing all Unemployment Insurance Claims on the relevant system, registering employers and verifying employee declarations, executing all payment of approved claims, attending to enquiries relating to processed claims, and performing administrative duties. Applications must be submitted in PDF format, with the correct job title and reference number on the subject line of the email. Failure to do so will result in disqualification.
Applicants must also provide their own application form for employment and be fully completed, initialized, and signed by the applicant. Failure to do so will lead to disqualification during the selection process. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources. Foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted).
The Department reserves the right not to make any appointment(s) to the advertised posts. For SMS posts, the successful completion of a SMS Pre-entry programme (Nyukela) as endorsed by the National School Government (NSG) is required. Candidates must have proof that they have registered for the Pre-Entry Certificate and completed the course. The cost for Nyukela is at the applicants' own expense.
All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that tests relevant technical elements of the job. Following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. The successful candidate will be expected to sign a performance agreement.
The Department is an equal opportunity affirmative action employer, and the Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender, and disability) through the filling of this post(s).
