The General Assistant role in a store involves providing comprehensive customer service, including merchandising, shelf price labelling, and housekeeping. The job requires a minimum of Grade 10 or NQF 3 and one year of work-related experience, a valid South African ID or work permit, and accurate basic calculations. The General Assistant is responsible for advising customers on products, resolving complaints, adhering to merchandising standards, ensuring safe stock handling, maintaining a clean environment, and adhering to safety requirements. They must report discrepancies to the Store Manager and manage stock loss. The General Assistant is responsible for driving results, identifying problems, resolving them, making decisions within company policies, planning within operational and departmental procedures, handling pressure, collaborating effectively with customers, suppliers, and colleagues, and communicating effectively with stakeholders. They must handle daily conflict situations and ensure relevant information is shared with appropriate stakeholders.
