The General Assistant role involves providing comprehensive customer service in a store, including loading and merchandising stock, shelf price labelling, and housekeeping. The job requires a minimum of one year of experience, fluency in English, accurate basic calculations, willingness to work shifts, weekends, and public holidays, and the ability to work under pressure. The job involves recognizing customers, advising them on products, assisting with product queries, and handling complaints promptly. Additional services provided include delivery services, bulk deposits, glass cutting, plan reading, credit programs, special orders, trusses, and distant ordering. Product knowledge certification is required, and the individual must be available in the aisle of responsibility. Housekeeping responsibilities include ensuring the area is free of obstacles, stock is merchandised immediately, and customers can enter and leave without risk of injury or irritation. Adherence to Ready for Business and Beyond my Control as per the CB Way is required.
