Company: Construction Education and Training Authority
Location: Midrand, South Africa
Date Posted: 16-9-2024
As an ICT Intern at CETA, you will gain valuable experience working with our IT team to support and enhance our technological systems and infrastructure. This role is designed for individuals interested in pursuing a career in ICT within an educational and training-focused organization. You will assist with various technical tasks, contribute to ongoing projects, and support our mission of delivering high-quality construction education and training.
Key Responsibilities:
Technical Support: Provide assistance in troubleshooting and resolving hardware and software issues for CETA staff and users. Offer support via phone, email, or in-person.
System Maintenance: Aid in the maintenance of IT systems, including routine updates and patches for operating systems and software applications.
Network Administration: Help monitor and manage network performance, assist with network configuration, and support connectivity issues.
Project Assistance: Contribute to ICT projects by performing research, assisting with implementation tasks, and providing input on project progress.
Documentation: Maintain and update documentation related to IT systems, procedures, and technical issues.
Security: Support efforts to ensure IT security policies and practices are followed, including monitoring for potential security threats.
Qualifications:
Education: Currently pursuing a degree in Information Technology, Computer Science, or a related field.
Technical Skills: Basic understanding of computer systems, networking, and software applications. Familiarity with operating systems (e.g., Windows, Linux) and productivity software.
Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve technical issues efficiently.
Communication: Good verbal and written communication skills, with the ability to explain technical concepts to non-technical individuals.
Attention to Detail: High attention to detail and accuracy in performing tasks and documenting information.
Teamwork: Ability to work well in a team environment and collaborate effectively with colleagues.
