Agent Support Learnership

About

Description

The Contact Centre and Agent Support Learnership is a program designed to equip learners with the skills and knowledge needed to deliver excellent customer service. Participants will handle customer queries, provide product and service information, and ensure customer satisfaction. This role is ideal for individuals who enjoy interacting with people and are passionate about customer service.

Responsibilities

• Handle customer inquiries and complaints efficiently
• Provide information about products and services
• Maintain accurate records of customer interactions
• Collaborate with teams to improve customer satisfaction

Qualifications

• Grade 12(Matric)

Application instructions:

• To Apply Click, Apply Now Button