Transform the user experience of CIB Operations’ services through the prioritisation and execution of impactful and data driven solutions (Intelligent Process Model) to drive future relevance of business and optimisation of services in alignment with strategy.
To research, analyse and interpret client/market/business data and deliverables to support implementation of strategic transformation initiatives and continuously improve operational efficiency.
To deliver against strategic objectives and thresholds to meet stakeholder expectations and contribute to delivery of CIB Operations future relevance aligned to strategy.
