We are looking to hire an awesome Manual Review Supervisor to coach our staff to deliver exceptional customer service. This position will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing, implementing and supervising processes.PayJoy is a mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financial success. Founded in 2015, PayJoy’s “secret sauce” technology turns a smartphone into collateral to jumpstart unbanked consumers into the credit system. We reached profitability in 2020, reaching 10 million happy customers and over a billion dollars of sales in 2023.