Retail Store Assistants

About

Description

Dis-Chem Pharmacies is continuously looking for Retail Store Assistants to build a talent pool for their various stores. The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.

Responsibilities

• Manage and report all customer complements and complaints to management
• Establish a professional relationship with customers
• Ensure all customer stock queries are dealt with and resolved
• Maintain effective external communication with customers when they require feedback
• Assist customer with any enquiries and refer customers to the appropriate departments where applicable
• Adhere to the customer turnover per hour rate as per company benchmark
• Manage the shorts and overs at the point of sale, including the floats
• Manage refund and return transactions
• Ensure that back shopping and returned goods are handled correctly

Qualifications

• Grade 12 / Matric
• Basic computer skills (Word, Excel and Outlook) SAP
• Retail experience

Application instructions:

• Apply Now!