Desktop Technician X2

About

Description

To provide technical support and maintenance for computer systems, applications, hardware, software and all other ICT resources utilised in the organisation. The Desktop Technician ensures support services rendered to users meet the user requirements and are delivered on time in compliance with published service level agreements and service catalogues.

Responsibilities

• Install, configure, and maintain desktop, laptop and tablet systems, operating systems and applications
• Manage software installations, upgrades, and patches
• Maintain inventory or hardware and software resources and handle asset tagging
• Maintain security standards by enforcing policies and addressing identified system vulnerabilities

Qualifications

• A Bachelor’s Degree in Information Technology or equivalent
• A minimum of 4 years in IT desktop support experience for a medium to large size organisation
• Proficiency in Windows, macOS, Microsoft Operating Systems and/or Linux operating systems
• Excellent problem-solving and multitasking abilities
• Strong communication and interpersonal skills

Application instructions:

• CLICK ON GREEN BUTTON TO APPLY