Customer Service Consultant

About

Description

To manage the front desk of a Fitment Centre by providing professional operational support and general business consultation to all customers and staff, whilst ensuring compliance with corporate identity, operating standards, and business processes and procedures. To ensure that all internal sales are processed and that the correct money is collected.

Responsibilities

• Microsoft Office (especially Outlook and Excel)
• Identify and solve problems
• Interpersonal communication (handling and interacting with customers, staff, colleagues, franchisees, and suppliers)
• Analyse and improve service delivery methods
• Strong telephonic communication

Qualifications

• Grade 12

Application instructions:

• Click below to apply!