Admin Clerk / Receptionist

About

Description

An Admin Clerk/Receptionist position is available at Lancet Laboratories in Durban, KZN. The role involves managing sample processing, registration, dispatch, queries, and customer complaints while adhering to standard operating procedures. Candidates should have a Grade 12 or NQF level 4 qualification; a BSc degree is advantageous. Relevant experience (0-1 year) and computer literacy are required. Key skills include communication, attention to detail, customer orientation, and the ability to work under pressure. The closing date for applications is October 13, 2025.

Responsibilities

• Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites
• Processes sample registration (“logging”) and queries according to set standard operating procedures
• Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time
• Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures
• Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints

Qualifications

• Grade 12 or relevant NQF level 4 qualification

Application instructions:

• Click on the green button to apply