Capitec Bank is seeking energetic, self-motivated individuals to contribute to an optimal client experience by implementing quality assurance principles and standards across all client interaction points, in line with regulatory frameworks and requirements. Experience is required, with a minimum of 2 years in a client care and business banking environment, and an ideal candidate having 2+ years' experience in operational service, Capitec Bank processes and products, and data and analytics. Qualifications include a relevant tertiary qualification in Business Administration or Economic and Management Sciences, a Bachelor's Degree in Business Administration or Economic and Management Sciences, knowledge of client interaction and service engagement, relevant regulatory requirements and legislation, quality control and assurance, and Capitec Bank products. Skills include analytical, attention to detail, communication, interpersonal and relationship management, and planning, organizing, and coordination.
