Admin Clerk / Laboratory Clerk

About

Description

Lancet Laboratories is seeking an organized and detail-oriented Admin Clerk / Laboratory Clerk to provide administrative support within the laboratory. The successful candidate will be responsible for ensuring efficient handling of specimens, maintaining accurate records, and facilitating communication between laboratories and healthcare facilities. This role plays a vital part in maintaining smooth laboratory operations and ensuring that patient results are processed and delivered promptly.

Responsibilities

• Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites
• Processes sample registration (“logging”) and queries according to set standard operating procedures
• Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time
• Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures
• Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints
• Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures

Qualifications

• Grade 12 or relevant NQF level 4 qualification
• Bsc Degree Advantageous

Application instructions:

• Click the green button to apply