Firstjob Learner

About

Description

The FirstJob Learner position is a part-time development role based in Johannesburg, available until November 14, 2025. The incumbent will pursue a registered qualification while gaining practical work experience. Responsibilities include executing predefined tasks, analyzing costs, adhering to service standards, resolving customer complaints, and optimizing processes. The role emphasizes teamwork, personal development, and adherence to company policies. Applications are encouraged from individuals with disabilities as part of the FirstRand Group’s Employment Equity plan.

Responsibilities

• Identify and escalate potential risks that may lead to increased costs
• Demonstrate cost consciousness and awareness of personal contribution to costs
• Increase knowledge and understanding of financial processes and adheres to required operating standards
• Adhere to the Organisation's shared values, service standards and Treating Customers Fairly (TCF) outcomes with regards to customer interaction
• Resolve customer dissatisfaction/complaints and takes ownership of the problem

Qualifications

• Grade 12

Application instructions:

• Click on the green button to apply