Debtors Administrator

About

Description

Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of Property through effective debtor’s management. Responsible for collecting monies owing in respect of properties managed by the company. Responsible for performing collection activities associated with various accounts. Reviews accounts, determines probable reasons for account status, and contacts clients to resolve the delinquencies. Utilises various techniques, as circumstances indicate, to promptly collect on accounts. Ensures that the Company's professional image is maintained.

Responsibilities

• Follows up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem
• Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counselling to arrive at suitable payment arrangements
• Continues to collect until the account becomes a write-off, bankruptcy, or attorney account
• Makes early contact with tenant to collect and keep them informed of account status
• Utilises effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation
• Calms irate clients and answers questions and complaints relevant to Department functions
• Determines reasons for delinquencies and works toward permanent solutions
• Minimizes losses by early actions
• Utilises further appropriate collection methods if initial attempts do not secure required payment
• Escalates to client for extensions of due dates
• Posts approved extensions and notifies clients of new due date by mail
• Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant

Qualifications

• Grade 12/Matric
• Three years related experience on a property listed fund

Application instructions:

• Click the green button to apply