ICT (Service Management) X5

About

Description

Provide a work-integrated platform for graduates to learn the service management function within an State Owned Entity environment. The opportunity will lend itself to developing knowledge of Incident, Problem, and Change management.

Responsibilities

• Maintain and update the IT asset register for hardware and software
• Assist with asset tagging, audits, and reconciliation
• Support procurement processes by preparing asset lists and specifications
• Ensure compliance with asset lifecycle policies and disposal procedures
• Log and categorise incoming IT support requests
• Provide first-line support for common technical issues
• Escalate unresolved issues to second-line support

Qualifications

• NQF 6 in ICT related qualifications

Application instructions:

• Click the green button to apply