Contact Centre Learner

About

Description

This work-based learning programme will provide an opportunity for you to gain theoretical knowledge and practical experience in the workplace. Upon completing the Learnership, you will receive an Occupational Certificate: Health Care Benefits Advisor NQF Level 5, SAQA ID 105030. Although completion does not guarantee full-time employment, it allows invaluable experience for you to kick start your career as it enables learners to prepare for the workplace and promotes access to increased employment opportunities within the Medical Aid Administration and insurance industry.

Responsibilities

• Attend classroom activities and practical on-the-job training as well as carry out functions in line with the Learnership as required by Momentum Metropolitan
• Acquire knowledge of company products, policies, and procedures in order to be successful at on-the-job training activities
• Compile a Portfolio of Evidence for submission to Sector Education and Training Authority (SETA)
• Complete log books for work-based learning
• Complete formative and summative assessments and achieve the required level
• Demonstrate skills in using the company’s systems and understanding operational processes
• Conduct yourself as an employee of Momentum Metropolitan and display the MMH values
• Demonstrate commitment to working within the medical scheme industry Pass the EISA exam

Qualifications

• Completed Grade 12 (Matric)
• Passed Mathematics with 40% or Mathematical Literacy with minimum 60%
• Passed English and another South African language with a minimum of 50%
• Computer Literacy is an advantage
• Unemployed and can commit to a 12-month programme
• People with disabilities are encouraged to apply (please upload a doctor's letter confirming your disability)
• Upload certified copy of Matric certificate (not statement of results) and ID (Copies should not be older than 3 months)
• Marketing
• Information Technology (IT)
• Electrical Engineering

Application instructions:

• Appply Now!!